FAQ
Kosymsha marketterde kashan shyghady?
Kosymsha qazir zhariyalanu kezeninde. Reliz ayaqtalgannan kein App Store men Google Play siltemeleri birden qosylady.
Kandai akkaunt derekteri saktalady?
Google nemese Apple arkyly kirgende email, nickname (display name) zhane profil fotosynyn siltemesi saktalady.
Derekter kansha uakyt saktalady?
Akkaunt derekteri paidalanyshy oshirgenge dein saktalady. Belsendi emes akkaunttar 12 ai ishinde oshiriledi. Tehnikalyk logtar 1 aidan aspaydy, analitika derekteri 12 aidan aspaydy, qoldauga zhiberilgen otinishter otinish jabylganğa dein saktalady.
Akkaunt pen derekterdi kalai oshiruge bolady?
Negizgi tasil - DukDuk kosymshasy ishinen tikelei oshiru. Eger kosymshağa qolzhetim zhok bolsa, tirkelgen sol emaildan support@dukduk.kz adresine otinish zhiberuge bolady. Ielik rastalgannan kein oshiru 14 kunge dein oryndalady.
Akkauntty oshirgende barlyq derek oshirile me?
Ia. Akkauntpen bailanysty barlyq paidalanyshy derekteri oshiriledi.
DukDuk kandai satyp alular ushin zharamdy?
Birneshe segmentke birdei zharamdy: kundelikti turmystyk satyp alulardan (kosmetika, ui tauarlary, turmystyk himiya) bastap, avtomobil men zhylzhymaityn mulik siyaqty ulken sheshimderge dein.
Belgilendiru habarlaryn ozime beimdeuge bolama?
Ia. Kosymshada sezimtaldyqty baptau mumkindigi bar, sondyktan habarlamalar sizdin satyp alu scenariinyzga saikes bolady.
DukDuk tauardy ozdiginen izdei me?
Zhok. Qandai tauar men nysandardy bakylauga qosatynynyzdy oziniz tandaisyz.
Qandai dukender koldau tabady?
Kosymsha Kazakhstan dagy negizgi internet-dukenderge bagyttalgan. Uaqyt ote kele alandar tizimi keneyedi.
Dukender ushin tehnikalyk akparat qai zherde?
Arnaiy bet: Dukender ushin akparat.
DukDuk satyp alu satindagy songy baga men tauar bar ekenin kepildik ete me?
Zhok. DukDuk baga dinamikasyn bakylauga komektesedi, biraq satyp alu satindagy songy baga men satushyda tauardyn bar ekenine kepildik bermeydi.
DukDuk zheke internet-dukender boiynsha baga tekseruin toqtata ala ma?
Ia. Servis zheke internet-dukender boiynsha baga tekseruin shekteuge nemese toqtatuga quqyly.
Qoldau zhane legal/privacy suraktary boiynsha qaida zhazamyn?
Paidalanyshy qoldauy: support@dukduk.kz. Privacy/legal/business: info@ddsoft.kz. Privacy suraktaryna zhauap beru merzimi - 30 kunge dein.